Terms and Conditions

ABOUT US

Saker Stationery is an online and bricks and mortar retailer of stationery and associated products. Online we trade from www.sakerstationery.com where we reserve all rights and copyrights for its content.


POSTAGE

We aim to dispatch your goods within 48 hours of receiving payment. Please allow 3-5 working days for your order to arrive once dispatched. Contact us immediately if your order does not arrive within the stated time period.

We charge £3.99 UK Postage & Packaging on all orders under £50 (Over £50.00 free delivery) no matter what the size of your parcel is. Postage costs will be added to your account at the checkout. We’d love to waiver this expense but as a small business having to take into account wrapping, boxing and delivery, the cost cannot be avoided.

Once posted and in transit to you, we can not unfortunately take responsibility for your purchased good. It is the couriers responsibility to deliver your order safely and on time. All orders are insured up to £25 in the UK, if you would like further cover then please get in touch via info@sakerstationery.com to discuss insurance costs.

We distribute to UK MAINLAND only.

We know that sometimes there can be a rush to receive online goods. If you are in a hurry to get your products then just give us an email at info@sakerstationery.com and we will speed things up as best we can.

Saturday and Sundays are not classed as working days.

At peak times such as Christmas, deliveries can take up to 7 working days.

*CHRISTMAS* Final guaranteed date for orders to arrive by Christmas will be 16th December. Orders placed after this date will not be guaranteed arrival for Christmas. The Shop will remain open over the Christmas period and orders will be posted as soon as we possibly can. For more information or to discuss special delivery charges then please do email us info@sakerstationery.com


RETURNS

We hope that you will fall in love with our products as much as we have and will find no reason to return them. However, if you are not entirely satisfied with your products then we will accept returns within 7 working days upon receiving your items. We ask that you email us at info@sakerstationery.com immediately if you do feel you’d like to send your order back. For any refunds we expect products to be returned unused, undamaged and in original packaging.

Postage Costs are non-refundable. If you receive a refund it will have the postage costs deducted.

In the unlikely event that you receive broken or damaged goods, we require you the customer to photograph the damage and send us an email straight away, within 2 days of receipt of goods, to info@sakerstationery.com We hope this is never the case but we will do everything we can to rectify the issue with a full refund or exchange.

We, unfortunately, cannot cover return postage costs. Please note that the parcel is your responsibility until it reaches us so please ask for proof of postage from your post office.


PURCHASING

By agreeing to our Terms and Conditions you the customer are confirming that you are 18 years old or over, otherwise you will have permission from your parents. All products remain the property of Saker Stationery until payment is received for both product and postage. The price applicable is that set at the date on which you place your order.

We accept all major credit and debit cards (Visa, Mastercard & American Express) through Stripe. All payments are extremely secure through Stripe. We do not store any sensitive payment information.

We price our products fairly and work hard to supply the highest quality goods at the best price possible, we do however reserve the right to change pricing at anytime without notice.

In the unlikely event that you the customer have purchased a product that is sold out, Saker Stationery has the right to refund you or suggest an exchange.


PRIVACY

We value your privacy as much as we value our own, any personal information that we receive is wholly confidential and will not be shared with any other parties.


COOKIES

We may set and access Cookies on your computer. A Cookie is a small file that resides on your computer's hard drive. Cookies often contain an anonymous unique identifier that is accessible only by the website that placed it there, not by any other site. You can delete Cookies, however you may lose any information that enables you to access www.sakerstationery.com more quickly. By default, your browser will accept Cookies; however choosing to enable or disable Cookies in your web browser can alter this. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on www.sakerstationery.com


CONTENT

We hold copyrights & possession of all content found on www.sakerstationery.com If you would like to use any images or information found on our site then please do contact us via email info@sakerstationery.com


PHOTOGRAPHY AND WEBSITE

All photographs are copyright Saker Stationery, unless stated otherwise. 


ADDITIONAL INFORMATION

We reserve the right to change any information found on www.sakerstationery.com at anytime without warning. We also reserve the right to refuse service to anyone for any reason at any time.